𝙏𝙚𝙧𝙢𝙨 𝙖𝙣𝙙 𝘾𝙤𝙣𝙙𝙞𝙩𝙞𝙤𝙣𝙨 - 𝘼𝘽𝙎𝙄 𝙏𝙚𝙘𝙝𝙣𝙤𝙡𝙤𝙜𝙮

Welcome to ABSI Technology! (“ABSI” or “Company”). These terms and conditions (the "Terms") outline the rules and regulations for the use of ABSI’s website, www.absi.uk, as well as the direct purchase of any of the products offered by ABSI for resale (collectively, the "Services").

PLEASE READ THESE TERMS CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. BY ACCESSING OR USING THE SERVICES, BY REGISTERING FOR AN ACCOUNT ON THE WEBSITE, OR BY CLICKING A BUTTON OR CHECKING A BOX MARKED "I AGREE" OR SOMETHING SIMILAR, YOU SIGNIFY THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND TO THE COLLECTION AND USE OF YOUR INFORMATION AS SET FORTH IN OUR PRIVACY POLICY WHICH IS HEREBY INCORPORATED INTO THESE TERMS BY REFERENCE. THESE TERMS APPLY TO ALL VISITORS, USERS, AND OTHERS WHO REGISTER FOR OR OTHERWISE ACCESS THE SERVICES ("USERS OR CUSTOMERS").

These Terms constitute a legally binding agreement made between you and ABSI, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Terms. If you do not agree with any or all of these Terms, then you are expressly prohibited from using the Services and you must discontinue use immediately. These Terms may be updated from time to time, and you are encouraged to review them periodically to stay informed about any changes. Your continued use of the Services after any modifications to the Terms will constitute your acceptance of those changes.

• OUR SERVICES

ABSI offers top-notch IT Security and Cyber Security solutions to businesses across the United Kingdom (UK). Our range of services is designed to provide a seamless and comprehensive experience for our valued customers. We specialize in reselling premium IT Security and Cyber Security products sourced from reputable manufacturers, ensuring that our customers have access to cutting-edge solutions. These products are resold on our website, and several other sales channels. These Terms govern the use of the products purchased from us through these different channels. Our team is committed to understanding the unique needs of each business, fostering meaningful engagements that lay the foundation for effective security solutions. Tailored to meet specific business requirements, our personalized offers are transparent, competitive, and aimed at addressing the distinct security challenges faced by our customers. We also provide a user-friendly platform for arranging payment options and delivering product information, download links, and keys. Our support team is just a phone call away, ready to assist with inquiries, provide additional information, and guide customers through the purchasing process. Additionally, we offer swift and secure delivery of product information, download links, and activation keys which ensures prompt integration of security solutions into our customers' networks. ABSI operates exclusively online and does not maintain a physical store. All transactions, communications, and interactions are conducted via the internet and phone.

INTELLECTUAL PROPERTY RIGHTS

• Our Intellectual Property: We are the owner or the licensee of all intellectual property rights to the ABSI Website, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Website (collectively, the 'Content'), as well as the trademarks, service marks, and logos contained therein (the 'Marks'). Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the UK and around the world. The Content and Marks are provided in or through the Website 'AS IS' for your personal, non-commercial use only. 

• Your use of our Website: Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable licence to access the Website solely for your personal, non-commercial use. Except as set out in this section or elsewhere in our Terms, no part of the Website and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. If we ever grant you the permission to post, reproduce, or publicly display any part of our Website or Content, you must identify us as the owners or licensors and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content. We reserve all rights not expressly granted to you in and to the Website, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Terms and your right to use our Services will terminate immediately. 

• Your Submissions and User Content: Please review this section carefully prior to using our Website to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Website. By inputting any inquiry into the Website, or directly sending us any question, comment, suggestion, idea, feedback, or other information about the Website ('Submissions'), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. By posting any Submissions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty- free, fully-paid, worldwide right, and licence to: use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Submissions (including, without limitation, images, names, and voices) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Submissions, and to sublicence the licences granted in this section. 

• Copyright infringement: We respect the intellectual property rights of others. If you believe that any material available on or through the ABSI Website infringes upon any copyright you own or control, please immediately refer to the 'COPYRIGHT INFRINGEMENTS' section below. 

• USER REPRESENTATIONS

By using the Website, you represent and warrant that: (a) all registration information you submit will be true, accurate, current, and complete; (b) you will maintain the accuracy of such information and promptly update such registration information as necessary; (c) you have the legal capacity and you agree to comply with these Terms; (d) you are not a minor in the jurisdiction in which you reside; (e) you will not access the Website through automated or non-human means, whether through a bot, script or otherwise; (f) you will not use the Services for any illegal or unauthorised purpose; and (g) your use of the Website will not violate any applicable law or regulation. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Website (or any portion thereof).

• USER REGISTRATION

You will be required to register to use the Website. To create an account, you will be required to provide a valid email address. You may also need to create a unique password to ensure your account security. You will need to complete additional profile information, which may include personal details including your name, address and phone number. You agree to keep your account information confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. You agree to notify us promptly if you suspect unauthorized access to your account or any other security breach. By registering an account, you agree to receive communication from us, including newsletters, updates, and service-related information. You may adjust your communication preferences in your account settings.

• CANCELLATIONS
• Customers have the right to cancel their order within 14 days of the purchase date, beginning from the day the order is confirmed. To initiate a cancellation, customers are required to contact ABSI through the designated communication channels, including the contact details provided on our website. Upon successful cancellation within the stipulated timeframe, we will process a refund for the full amount paid by the customer. The refund will be issued using the original payment method, unless otherwise agreed upon. Refunds may take up to 30 days to process depending on several factors and the availability of our support staff.
• If applicable, customers will be required to return any physical products received during the cancellation process. Detailed instructions for the return process will be provided upon cancellation approval. Please be aware that certain products or services may be exempt from our 14-day cancellation policy due to their nature or specific terms outlined by the respective manufacturers. Any exceptions will be clearly communicated during the purchase process. 

• DLSCIAMER OF WARRANTIES
• ABSI does not provide any express warranties regarding the performance, fitness for a particular purpose, or quality of the products available on our Website or from us through other channels. Any information provided about the products is based on the specifications and details provided by the manufacturers. ABSI hereby disclaims all implied warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose. The use of products purchased from us is at the sole risk of the customer. Customers are encouraged to familiarize themselves with the warranties offered by the respective manufacturers. Any warranties provided by the manufacturers are the sole responsibility of the manufacturers, and ABSI does not assume any liability for such warranties.
• While we make efforts to provide accurate and up-to-date product information, ABSI does not warrant that the information is error-free or complete. Customers should refer to the documentation and specifications provided by the manufacturers for accurate details about the products.
• Customers are responsible for verifying the compatibility of products with their specific needs and existing systems. ABSI shall not be held liable for any discrepancies, damages, or inconveniences arising from the use of products purchased through our Website or purchased directly from us through other channels. ABSI does not guarantee the performance, reliability, or effectiveness of the products beyond what is explicitly provided by the manufacturers. Any assurances or guarantees related to the products should be sought directly from the manufacturers. 

• WEBSITE USAGE AND PROHIBITED ACTIVITIES

Users are responsible for their interactions and activities on ABSI. This includes but is not limited to how they interact with the Website. Users are expected to engage with respect and courtesy in all interactions within the ABSI community. This encompasses interactions with other users, platform administrators, and the content on the Website. Disparaging, offensive, or discriminatory conduct, including but not limited to hate speech, harassment, and personal attacks, is strictly prohibited. Users must adhere to the guidelines, rules, and policies outlined by us. These guidelines are established to create a safe and productive environment for all users. You may not access or use the Website for any purpose other than that for which we make the Website available. The Website may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. As a user of the Services, you agree not to:

• Systematically retrieve data or other content from the Website to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
• Overuse or overburden the Website by sending excessive queries, which could potentially hinder the experience of other users.
• Circumvent, disable, or otherwise interfere with security-related features of the Website, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Website and/or the Content contained therein.
• Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Website. Use any information obtained from the Website in order to harass, abuse, or harm another person.
• Make improper use of our support services or submit false reports of abuse or misconduct.
• Use the Website in a manner inconsistent with any applicable laws or regulations.
• Engage in unauthorised framing of or linking to the Website.
• Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Website or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Website.
• Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
• Delete the copyright or other proprietary rights notice from any Content. Attempt to impersonate another user or person or use the username of another user.
• Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism,
• including without limitation, clear graphics interchange formats ('gifs'), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as 'spyware' or 'passive collection mechanisms' or 'PCMS').
• Interfere with, disrupt, or create an undue burden on the Website or the networks or services connected to the Website.
• Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of our services.
• Attempt to bypass any measures of the Website designed to prevent or restrict access to the Website, or any portion thereof.
• Copy or adapt the Website’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
• Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of our services.
• Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Website, or use or launch any unauthorised script or other software.
• Use the Website as part of any effort to compete with us or otherwise use the Website and/or the Content for any revenue-generating endeavor or commercial enterprise.

Violations of these provisions may result in consequences such as warnings, suspension, or termination of the user's account.

• USER CONTENT LICENCE

By posting any content on the Website (“User Content”), you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and licence to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such content for any purpose, commercial, advertising, or otherwise. We do not assert any ownership over the User Content. You retain full ownership of all of the User Content and any intellectual property rights or other proprietary rights associated with the User Content. We are not liable for any statements or representations in the User Content provided by you in any area on the Website. You are solely responsible for the User Content you post on the Website and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding the User Content. We have the right, in our sole and absolute discretion, (a) to edit, redact, or otherwise change any User Content; and (b) to pre-screen or delete any User Content at any time and for any reason, without notice. We have no obligation to monitor the User Content.

• SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (a) monitor the Website for violations of these Terms; (b) take appropriate legal action against anyone who, in our sole discretion, violates these Terms, (c) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of the User Content or any portion thereof; (d) in our sole discretion and without limitation, notice, or liability, to remove from the Website or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (e) otherwise manage the Website in a manner designed to protect our rights and property and to facilitate the proper functioning of the Website.

• PRIVACY

We care about privacy and security of our user’s data and process data in accordance with the UK Data Protection Act 2018 and our Privacy Policy available here. By using the Website or otherwise engaging with the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms.

• COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe that any material or product available on or through the Website infringes upon any copyright you own or control, please immediately notify us using the contact information provided below. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a notification. Thus, if you are not sure that material located on or linked to by the Website infringes your copyright or that of a third party, you should consider first contacting a solicitor.

• TERM AND TERMINATION

These Terms shall remain in full force and effect while you use the Website or have a valid contract with us for the purchase of a product. Without limiting any other provision of these Terms, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Website (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for a violation of these Terms, breach of any representation, warranty, or covenant contained in these Terms or of any applicable law or regulation. We may terminate your use of the Website or delete your account and any User Content or information that you posted at any time, without warning, in our sole discretion. If we terminate or suspend your account for any of the foregoing, you may be prohibited from registering and creating a new account under your name, a different name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action for a breach of these Terms.

• MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Website at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the services. We cannot guarantee that the Website will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Website, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Website at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Website during any downtime or discontinuance of the services. Nothing in these Terms will be construed to obligate us to maintain and support the Website or to supply any corrections, updates, or releases in connection therewith.

• COMPLAINTS PROCEDURE

We are committed to providing exceptional service and addressing any concerns or issues our users may encounter. To facilitate the resolution of disputes or complaints, we have established a structured process:

• In the event of an issue or dispute, your first step should be to contact our support team. They are here to assist you in addressing your concerns and resolving any problems you may encounter.
• Upon receiving your initial inquiry or issue, our support team will often initiate an internal review. During this phase, they will work diligently to troubleshoot and resolve the problem directly, ensuring that your experience with ABSI is as smooth as possible.
• If, after your initial contact with our support team, your issue remains unresolved or you are not entirely satisfied with the proposed resolution, you have the option to request escalation. This escalation process may involve direct communication with a supervisor or manager within our Customer Support department, who will work to provide a higher level of assistance and oversight.
• In the event that internal escalation within our customer support department does not lead to a satisfactory resolution, you have the option to formally submit a complaint or dispute. This formal submission process often includes completing a designated online form or sending a detailed email outlining the specific issue you are facing. Providing comprehensive information about the matter at hand is vital to help us better understand and address your concerns.

We take all complaints and disputes seriously and aim to resolve them in a fair and efficient manner. Our goal is to ensure that you have a positive experience while using our Website, and we will support you throughout this process.

• CORRECTIONS

There may be information on the Website that contain typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and several other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Website at any time, without prior notice.

• LIMITATIONS OF LIABILITY
• ABSI serves as a reseller of IT Security and Cyber Security products, offering a curated selection from various manufacturers. Customers acknowledge and understand that ABSI is not the manufacturer of these products. Therefore, we explicitly disclaim any responsibility for damages that may occur on customers' networks resulting from the use of the products purchased through our Website or directly from us through other channels. ABSI acts solely as a reseller, facilitating the acquisition of products from reputable manufacturers. The responsibility for the design, functionality, and potential impact of the products on a customer's network lies with the respective manufacturers. ABSI does not provide warranties, whether expressed or implied, regarding the performance, reliability, or compatibility of the products beyond what is explicitly offered by the manufacturers. Customers are encouraged to review and adhere to the terms and conditions provided by the product manufacturers.
• While ABSI strives to provide accurate and comprehensive product information, customers are responsible for reviewing the documentation and specifications provided by the manufacturers. Any discrepancies or concerns should be directed to the relevant manufacturer's support channels. ABSI shall not be held responsible for any direct or indirect damages, disruptions, or malfunctions that may occur on a customer's network as a result of utilizing the products purchased through our platform. Customers are advised to implement best practices and consult directly with manufacturers for network compatibility and security considerations. Customers are encouraged to conduct thorough due diligence before making a purchase. This includes assessing the compatibility of the products with existing network infrastructure, understanding potential risks, and seeking guidance from the manufacturers when necessary.
• IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR PURCHASE OF PRODUCTS FROM US THROUGH OUR OTHER CHANNELS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE EXTENT PERMITTED BY APPLICABLE LAW. 

• INDEMNIFICATION

You agree to indemnify and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand (including reasonable attorneys’ fees and expenses) arising out of or related to (a) your misuse of the Website or; (b) your violation of these Terms; (c) your violation of any rights of another individual or entity; (d) your use of any information obtained from the Website; (e) any content you submit, share, or transmit on or through the Website; (f) your violation of the rights of a third party, including but not limited to intellectual property rights; (g) any harm or damage incurred by third parties as a result of your actions; (h) any loss that arise as a result of your use of any of the products purchased from us via the Website or other channels. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

• USER DATA

We may retain certain data that you transmit to the Website for the purpose of managing the performance of our services, as well as data relating to your use of the Website. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Website. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

• ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE PLATFORM. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records.

• CHANGES TO THESE TERMS

We reserve the right to modify or update these Terms at any time. Any changes made to these Terms will become effective immediately upon their posting on our website or by other communication channels. It is your responsibility to review these Terms periodically for any updates or modifications. If you continue to use the services after any changes to these Terms, it will signify your acceptance of the modified terms. If you do not agree with the updated terms, you may choose to discontinue your use of our services. We may also provide you with notice of any significant changes to these Terms via e-mail or other appropriate means. Such notice will specify the nature of the changes and the effective date. Your continued use of the services following the receipt of such notice constitutes your agreement to the revised terms.

• GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed following the laws of England and Wales without regard to the conflict of laws provisions. Subject to compliance with section 13 above, you irrevocably consent that the English courts shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Terms.

• MISCELLANEOUS

These Terms and any policies or operating rules posted by us on our website or in respect to our services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms or use of our website. You agree that these Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms and the lack of execution by the parties hereto to these Terms.

• BINDING EFFECT

These Terms constitute a legally binding agreement between you and us, governing your use of our Services. Your use of the Services is subject to compliance with these Terms, as well as our Privacy Policy and any other guidelines or policies referenced herein. These Terms are applicable to all customers, visitors, and others who access or use our Services. Please review these Terms carefully to ensure your understanding of your obligations, rights, and responsibilities when using the Services. Your access to and use of our Services imply your acceptance of these Terms. If you have any concerns or disagreements with any part of these Terms, please do not proceed with using our services.

• CONTACT US

If you have any questions about these Terms or our services, please contact us through the " Contact Us " page on the Website.